HELP / FAQ
CAN I USE ACAN TV ON MY ROKU DEVICE?
Yes. Our platform include a Roku Channel which can be installed on any Roku player.
Just follow the steps on this link https://acan.tv/how-to-add-acan-tv-on-your-roku-device/
IS THERE AN ACTIVATION FEE FOR ROKU?
NO. There is no activation fee. You just need to subscribe to aCAN TV at www.acan.tv and use your existing Roku, ANDROID, SmartPhone to enjoy our services.
CAN I USE ACAN TV ON ANDROID DEVICES?
Yes. Our cross-platform include an ANDROID app which can be installed on any ANDROID Device. Just download our app from Google Playstore.
On the Google Play Store, search for ACANTV, choose aCANTV for TV from the list and install it.
CAN I USE ACAN TV ON MY SMARTTV?
Yes. You can enjoy our services using any SmartTV's browser that have a flash player or html 5 player integrated, preferably use Google Chrome Browser.
CAN I USE ACAN TV ON MY ANDROID SMARTPHONE?
Yes. Our Adnroid App is compatible with all Android versions in the market.
Open your Play Store, search for ACANTV, choose aCANTV for Mobile from the list and install it.
CAN I USE ACAN TV ON MY IOS DEVICE?
Yes, iOS users can access our services directly from the website www.acan.tv from their Safari Browser.
CAN I USE ACAN TV ON AMAZON DEVICES?
No at this time we do not offer an AMAZON compatible device. We recommend using an Android Device or a ROKU Device.
CAN I SHARE MY ACCOUNT WITH A FRIEND?
No, the account sharing mechanism in our system prevents you from doing so.
If your account is used from a different IP within 1 hour, it'll be deactivated.
Still, you can use simultaneously two different device types like Mobile and Roku, but not two Roku devices or two Mobile devices .
Sales Staff are ready to assist you wether you speak English, French or Wolof .
Call us Monday Thru Friday
in the US: +1(818)-666-9361 From 9AM to 6PM Central Time
in Italy: +39-333-757-5787
Email: support @ acan.tv
aCAN TV, Simpler, Smarter, Cheaper