How to factory Reset a ROKU Player

If your ROKU was installed by someone else and you don't have access to that ROKU account, you should perform a factory reset. That way, your personal account will be on the ROKU and you can add or remove any channel you want.  

To conduct a factory reset, follow these steps:

Current Roku players (Models 24xx, 25xx, 27xx, 30xx, 31xx, 34xx, 35xx, 36xx, 42xx, 44xx, 46xx)

From the Roku home screen, select Settings > System > Factory reset > Factory reset everything, and follow the on-screen instructions.

Classic Roku players (Models N10xx, N11xx, 20xx, 21xx)

From the Roku home screen, select Settings > Factory reset, and follow the on-screen instructions.

Then proceed to the installation of the ROKU. 

You will need to go to and create your own account if you don't already have one. 

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How to watch aCAN TV on your GOOGLE TV or any other Android Box

Watching aCAN TV on your GOOGLE TV or any ANDROID Box is very simple, just follow these steps.

  1. Go to the GOOGLE PLAY STORE from your box menu and look for ACANTV
  2. Choose aCAN TV FOR TV and download the application
  3. Once the application is installed , click on it.
  4. You will see a 5 digit link code on the pop up screen. Please write it down
  5. From your computer, go to
  6. Log into your aCAN TV account if you're not already logged in,
  7. Click on My A/C
  8. Click on Link Device
  9.  And enter the 5 digit code previously written down on the white empty slot
  10. click on « Register ».

Your set up is now complete, you can now enjoy our services as long as your account is active.You only have to do this on your first log in. Your information will be saved and and you won't be asked again unless a total reset of the system has been done.
Once you are connected, one channel will be played by default with its description at the bottom.
That information will remain only for seconds


You can browse the channels using the UP   and DOWN key on your remote
or CHANNEL UP or CHANNEL DOWN (depending on the remote)
Press the MENU button to access other options (radio, live tv, DVR, exit, logout)
On live TV you have the channels list per categories
Once you choose your category you will have access to the list of channels under the chosen category. You can browse with the UP  and DOWN  buttons and click
OK to choose your channel.
Press the BACK button or Arrow to remove the channel list
To access the DVR list for that particular channel press the LEFT ARROW  
and scroll thru the available recordings with the UP  and DOWN buttons.
While watching when you press the OK button you can access the channel categories

If you have any further questions, or issues Customer Service representatives are ready to assist you wether you speak English, French or Wolof . Call us!

SUPPORT US:   +1(818)-666-9361  from 9am to 6pm GMT

WHATSAPP+VIBER: +221 76 309 34 59

SUPPORT ITALY: +39 329 706 6940

Email: support @


aCAN TV, Simpler, Smarter, Cheaper

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Get in touch with Us

Our team will be glad to help you with general
or technical questions, suggestions or comments.

English, French and Wolof operators are available
Monday Thru Friday, 9 AM to 6 PM GMT
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